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GP Print Ltd appreciates how important your privacy is on the internet, and as a company is committed to protecting the privacy of our site visitors, and our customers. We will never disclose information about our customers to third parties, except where it is part of our service to you (e.g. arranging a delivery via a third party courier service, carrying out credit or security checks, etc), where we have your express permission to do so, or where it is required by law.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?Here at GP Print Ltd we collect a certain amount of personal information from you when you sign up for an account with us, place an order, buy a gift certificate, or register for our mailing list. By registering or placing an order, you consent to us collecting this personal data. If you have placed an order, we hold personal information including your name, email address, phone number, and your shipping and billing addresses for the purposes of processing and fulfilling your order.We do not store any card details at GP Print Ltd - we use PayPal & SagePay to process credit and debit card payments, and we do not have access to those details once payment has been processed. We ask for your telephone number in order for us to easily contact you with questions about your order. Everything here is custom made, and we want to make sure we’ve got it correct! If your order is being sent by couriered delivery, your phone number and address will be shared with our courier service to ensure they can contact you in event of any queries over the delivery of your order.The Live Chat service on our website stores all chat conversations. Rest assured, we only access and use these transcripts for training and quality control purposes, so we can enhance the service we provide. If you require a copy of your chat conversation simply request this when exiting Live Chat or contact our customer experience team by emailing firstname.lastname@example.org.
COMMUNICATION & MARKETINGIf you have made an order with us previously, we may occasionally update you on our new products, news, and special offers via email. You can also select to receive these communications from us when you register on our website.You have the option to opt-out of our email marketing at any time - just click the “unsubscribe” link in any email newsletter we have sent you, or you can email email@example.com and request to be removed from our mailing list. Although we hope you stick around…we only send out newsletters on average once a month (we don’t want to fill your inbox!).The above will not unsubscribe you from emails regarding your order - we want to keep you updated on that!
CONTACTING USGP Print Ltd is the data controller for the purpose of the Data Protection Act 1998.If you would like to access the information we hold about you, then please email firstname.lastname@example.org with the email subject line “Subject Access Request: [YOUR NAME]”. We may make a charge for this to cover the cost of our time, and for security reasons may ask you to verify your identity.We love hearing from our customers (even if you want to report a problem or make a complaint!). We’re always trying to improve the service we offer you, the product range, and the experience you get as a GP Print Limited Customer.If you want to get in touch with us you can either contact our customer experience team at email@example.com or you can write to us at:
GP Print Ltd
8 Challenger Way
Edgerley Business Park